AppleCare Protection Plans and AppleCare+

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Apple

AppleCare for iPad Pro 13"

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Apple Care+ for iPad

Service and Support from the People Who Know Your iPad Best

Because Apple makes the hardware, the operating systems, and many applications, our experts understand how everything works together and can help resolve most issues in a single conversation.

Enjoy Peace of Mind When You Buy AppleCare+ for iPad

Every iPad comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your iPad, Apple Pencil, and Apple?branded iPad keyboard coverage and includes unlimited incidents of accidental damage protection. Each incident is subject to a service fee of $49 for an iPad and $29 for an Apple Pencil or Apple?branded iPad keyboard, plus applicable tax. In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.

  • Apple-certified service and support coverage
  • 24/7 priority access to technical support
  • Get unlimited incidents of accidental damage protection

One Stop for Support

Because Apple designs iPad, iPadOS, and many applications, iPad is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call.2

  • 24/7 priority access to Apple experts by chat or phone
  • Mail-in repair: Mail in your iPad using a prepaid shipping box provided by Apple
  • Carry-in repair: Take your iPad to an Apple Store or other Apple Authorized Service Provider
  • Express Replacement Service: We’ll ship you a replacement deviceso you don’t have to wait for a repair

Hardware Coverage

AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians.?

Service coverage includes the following:

  • Your iPad
  • Battery: Get battery service if it retains less than 80% of its original capacity?
  • Apple Pencil
  • Apple?branded iPad keyboard
  • Included USB cable and power adapter
  • Unlimited incidents of accidental damage protection, each subject to a service fee of $49 for iPad and $29 for Apple Pencil or Apple?branded iPad keyboard, plus applicable tax

Software Support

Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:

  • Using iPadOSand iCloud
  • Connecting to wireless networks