Product information
Service Plans
Protect your product with coverage you can count on:
- No deductibles
- Worldwide service
- 24-hour, Toll-free assistance
- Parts and labor coverage
- In-home service available: We come to you. (mirrors the manufacturer's warranty)
- Transferable: Coverage is transferable if the product is sold or given as a gift. (within 90 days for lifetime jewelry
JEWELRY & WATCH PLAN FEATURES
2-yr JEWELRY QUALIFYING PRODUCTS: Bracelets, Earrings, Necklaces, Pendants and Rings
- Broken, worn or bent prongs
- Missing side stones due to a defect in the setting
- Stretched or broken pearl strands
- Kinked or knotted chains and bracelets
- Broken chains, bracelet links or clasps
- Cracked or thinning ring shanks
- Broken earring posts or backs
- Chipped, cracked or scratched gemstones (Includes primary stone, unless damaged from abuse)
- Gouges or discoloration
- Distorted or dented jewelry
LIFETIME JEWELRY:
You get all the great protection of the 2-year plan, PLUS...
- Loss of diamonds or gemstones due to defect in settings
- Re-rhodium of white metals – includes buffing, polishing and shining
- Initial ring sizing
- One additional ring sizing
WATCHES QUALIFYING PRODUCTS: Fashion Watches, Diving watches, Luxury Watches and Pocket Watches
- Water damage to water-resistant watches
- Broken clasps
- Movement failure
- Broken stem or crown
- Broken watchbands
- Crystal scratches or breaks
- Case or bezel damage
Full brochure available here
Terms and Conditions available here