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October 25, 2021 / NEWS RELEASE: 42-21
NEX Holiday Return Policy extended to accommodate early gift buying
This holiday season, to ensure the perfect gift is found, NEX customers are encouraged to begin shopping earlier than usual. To accommodate those earlier purchases, any items purchased through Dec. 11, 2021, at a NEX or online at myNavyExchange.com may be returned through Jan. 24, 2022.
Purchases made after Dec. 11, 2021, may be returned or exchanged within the NEX’s standard 45-day return policy. Customers are asked to include any packaging material along with the receipt when making a return. Any returns without a receipt will be placed on a NEX Gift Card.
AppleCare/AppleCare+ Protection Plans are returnable within 60 days of purchase. Requests for returns of these protection plans after 60 days will be referred to Apple for a pro-rated refund for the days remaining on the plan.
A great gift idea this holiday season is a NEX Gift Card. NEX Gift Cards can be purchased in store or at commissary locations around the world or online at myNavyExchange.com. NEX Gift Cards can be purchased in varying dollar amounts and they have no fees or expiration date. It can be used just like cash for most merchandise and service purchases at any NEX or at myNavyExchange.com. NEX Gift Cards can also be redeemed at Army/Air Force and Marine Corps exchanges as well.
About NEXCOM
The Navy Exchange Service Command is one of 11 commands under Commander, NAVSUP. NEXCOM oversees six business lines that include Navy Exchange (NEX) stores, Navy Lodges, the Ships Store Program, the Uniform Program Management Office, the Navy Clothing and Textile Research Facility and the Telecommunications Program Office. NEXCOM's mission is to provide authorized customers quality goods and services at a savings and to support Navy quality of life programs for active duty military, retirees, reservists and their families. Since 1946, NEXCOM has given nearly $3.7 billion to support Navy MWR quality of life programs. Shop online at myNavyExchange.com.
